Monty AI

Monty AI, part of your agency team

Monty is our own AI, built into Booking Brain. He knows your properties, your bookings and your policies, so he can actually help rather than guess. He works on your guest website and on every agency's white-label site.

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Answers guests, day or night

Availability, prices and the usual questions, in the guest's language, on your own website.

Monty · live chat

Monty

Online

Is Harbour View free the first week of May, and can we bring a dog?

Yes, 3 to 10 May is open at £185 a night, and Harbour View takes one well-behaved dog. Shall I hold it for you?

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Drafts your replies

In your inbox, Monty writes the reply with the property, dates and booking already filled in. You check it and send.

Inbox · new messageMonty drafted

Emma Wills

What time can we check in on Friday?

Suggested reply

Hi Emma, check-in at Orchard Barn is from 4pm on Friday. Your key code is in your arrival email. Have a lovely stay.

Use draftEdit

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Turns questions into bookings

He offers extras, holds dates and sends secure payment links, so an enquiry at 11pm does not wait until morning.

Monty pulled up this booking

Garden Lodge

Balance due

David Khan

18 to 22 Dec · 4 nights

Balance to pay

£460

Send payment linkHold dates

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New · Voice agent

Monty answers the phone, too.

As well as chat, Monty can pick up your phone line. He answers routine guest calls day and night, recognises who is calling, and passes anything he should not handle to your team.

Answers the common calls: availability, directions, check-in times, a change to a booking.

Recognises the caller and pulls up their booking as they speak.

Hands the call to a person when it needs one, with the details already noted.

Set up for your agency as part of onboarding, on your own number.

See it on a demo

Monty

On a call · 00:42

“Hi, you're through to Garden Lodge. I can see your stay starts Friday. How can I help?”

See it for yourself.

Book a 20-minute demo and we'll show you Booking Brain on properties like yours.

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