Cherries, Porlock
Guest messaging

Guest messaging in one place

Messages from every channel land in one inbox, with two-way WhatsApp and messages that send themselves at the right moment. Monty can draft the replies for you.

One inbox, every channel

Stop logging into five extranets. Guest messages come into a single thread, tied to the booking they belong to.

Shared inbox4 open
EP
Emma Price
What time can we check in on Friday?
WhatsApp
TR
Tom Reid
Thanks, see you next week.
Airbnb
SH
Sarah Hughes
Is parking included with the cottage?
Website

Illustrative product view. Sample data.

WhatsApp, both ways

Reply to guests on WhatsApp from the same inbox, and send pre-arrival messages automatically.

WhatsApp ยท Emma Price
Hi, what time can we check in on Friday?
From 4pm. I'll send the key code and directions the day before.
Perfect, thank you.
Replied in 2 minutes

Illustrative product view. Sample data.

Messages that send themselves

Arrival information, check-in details and follow-ups go out on schedule, so nothing is forgotten.

Automated messages
480messages sent automatically this month
Booking confirmed
At time of booking
Sent
Pre-arrival details
3 days before arrival
Sent
Review request
1 day after checkout
Scheduled

Illustrative product view. Sample data.

See it for yourself.

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